Pastini Pastaria Email Campaign

Thursday, February 18th, 2010

Pastini Pastaria Birthday Email

Pastini Pastaria is an Oregon based Italian bistro with a passion for pasta. Pastini knows that local means fresher and fresher tastes better, and their customers could not agree more.

As agency of record for Pastini’s eight restaurants across Oregon, Fish Marketing developed a comprehensive marketing strategy that included a new brand position, search engine marketing, social media, traditional media, and database marketing.

Fish Marketing helped Pastini with an email marketing system capable of delivering segmented and personalized communications. The most exciting feature about the campaign is the birthday program, where a Pastini member automatically gets an email for a free birthday entrée a week before their birthday. Fish Marketing also created a new HTML email template consistent with Pastini’s brand treasures.

The results? The day the first email was released was the highest day of traffic to www.pastini.com ever, almost doubling the previous record. Open rates surged by 29% over previous emails and click-thrus tripled.

If you happen to be in Portland, Bend or Corvallis, join the Pastini Famiglia, and get a free entrée on your birthday!

Local Search Marketing: The ‘10-pack’

Wednesday, July 8th, 2009

Google dropped a bombshell in April when they formally announced: Google Becomes More Local. If you do business locally, this is the possibly the best search engine marketing opportunity ever.  It’s free, it’s at the top of the search page, and it’s so new your competitors have no clue about it.

Suppose you search for something locally like [Dry Cleaning], [Mexican Food] or [Advertising Agency].  Google will read your IP address and match it to a broad geographical region.  The results return in the form of a mini-map with 10 business listings close to you—the “10 Pack”.

The anatomy of a 10 pack

Typical Google 10 pack layout

Typical Google 10 pack layout

1. The mini map shows map markers of the 10 pack’s locations. Clicking on this map will send you to a larger view on Google Maps.

2. Your location is determined by your computer’s IP address.  You can also change your location for more accurate results.

3. Each business listing features a linked title, web address, phone number and  “More” link.

Crack open the 10 pack and enjoy

Working your way into the 10 pack is surprisingly easy, but you must have reasonable expectations. Look at the city on your street address and realize that is where you will see your listing. You may make the best New York pizza in the world, but if your joint is in Jersey city—fuggedaboutit. With that in mind, here are the basics:

Claim your listing

It’s freakishly easy, yet only a tiny percentage of businesses have claimed their listing.  Their loss is your gain. Claiming your business gives you full control over your listing and Google respects the information because it is coming from the business owner.

Coordinate your information

Make sure that the address on your website, geo meta tags and google local all match.  Since Google now reads micro formats, extra points may be given for putting your address in an hcard.  Remember, the match is not exact if your website reads “First Street” but Google has “1st St.”

Craft a winning title

There isn’t too much you can do to add flair to your 10 pack listing.  Your business title is pretty much it, so make the most of it.  This snippet is your billboard, advertisement and business name all-in-one.

The title field accepts 80 characters, and the 10 pack will show about the first 60 - 65 of those. Usually 5-7 words will fit in the 10 pack and can get your message across. Google will bold-face keywords that were searched for, so stick with your most popular keywords for best result.

A good title has:

  • Your business name
  • Location keywords
  • Service or product names
  • Prices or hours if they apply
  • A simple eye catching character like “|” or “~”

Good title: Steaming Bean ~ Seattle Coffee Bean Roaster & Cafe

A bad title has:

  • Useless words like “the” or “inc”
  • Airport codes instead of city names
  • Gimmick words
  • Spammy characters
  • URL or phone number (google already gives you these)

Bad Title: !**! AAA Locksmith llc the best in sea-tac (555)563-2232 !**!

Complete your listing

Your local business listing hosts gobs of information about your business.  Give your customers accurate information and rank higher by filling up your listing with helpful info.

Updateable items:

  • Categories
  • Hours
  • Payment Options
  • Special Information
  • Photos and videos

Moving onward

This is just the tip of the iceberg for a local search marketing campaign, but it is a good starting point.  There are similar opportunities with search engines like Bing & Yahoo, review sites like Citysearch and Yelp, Internet yellow pages (IYPs) and data providers.

A well executed local search campaign is strategic, coordinated, detailed and thorough.  It takes a long road to get to the top, but the payoffs are immense and long lasting.

If this sounds like something you need but aren’t the do-it-yourself type, call us and we’ll cure your “Google-doesn’t-like-my-business” blues.

shop.OHS.org

Tuesday, March 17th, 2009

The Oregon Historical Society catalogues 2.5 million photographs in its vast collection. In order to improve public accessibility and revenue, Fish Marketing produced a complex web application to sell prints from the Society’s collection. The application was custom engineered with Microsoft technologies ASP and MSSQL.

The result? Choose images of the beautiful Pacific Northwest landscape and rivers from some of the Pacific Northwest’s most famous photographers including Carleton E. Watkins, Fred H. and Oscar Kiser, and Benjamin Gifford.

Support OHS buy purchasing your print today »

Intro to SEM: Search Engine Marketing

Wednesday, March 4th, 2009
SEM Ad Placement

SEM Ad Placement

“Relax. Enjoy the ocean breeze. Let your inner tube bob gently in the surf, tips of your toes touching into the cool ocean water. Inky black shadows muscle through the depths beneath you, but with Shark-Be-Gone shark repellent spray it’s nothing but another relaxing afternoon in the sun.”

Although the above radio campaign is convincing, using radio to reach a niche market is a bit like William Tell shooting from the hip with a sawed-off; we need a little more precision. The CEO of our fictional fish-phobic company, Scared Surfless LLC, knows she can’t afford to have her radio ad falling on deaf ears. As a full service marketing agency she’s asked us to look into other mediums, be they print, web or TV, where her marketing dollar can be leveraged more effectively.

Our recommendation? Use Search Engine Marketing (SEM) alla Google Ads to target her niche market. Let’s take a closer look how this can be done. We’ll start by exploring the two basic ways of targeting, then dig into more advanced methods for honing in on even more highly qualified viewers.

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Yeti + Photos!

Friday, January 30th, 2009
2009 Skibowl Photo Contest

2009 Skibowl Photo Contest

2009 Mt. Hood Skibowl Photo and Video Contest

Mt. Hood Skibowl, America’s Largest Night Ski Area, chose Fish Marketing to design an online photo & video contest for their 2009 season. The resulting website is a was made with mobileme, PHP5’s Simple XML, Jquery Thickbox and a YETI. Together they mashup a fun, friendly and competitive photo / video contest.

Visit the ‘Yeti’ and Skibowl’s 2009 photo / viodeo contest.

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